1-About the Policy

Mintgrams Technologies, Inc. (“Mintgrams,” “we”, “us”, or “our”) is committed to protecting your privacy. We have prepared this privacy policy (hereinafter “Privacy Policy”) to describe to you our practices regarding the information we collect, use, and share in connection with the Mintgrams websites, web tool, mobile app, and other services we provide to you (collectively, the “Service”). 

Before using the Service or submitting any information to us, please review this Privacy Policy carefully and contact us if you have any questions. We are committed to the protection of your privacy while you use our Service. By continuing to use our Service, you acknowledge that you have had the chance to review and consider this Privacy Policy, and you acknowledge that you agree to it. This means that you also consent to the use of your information and the method of disclosure as described in this Privacy Policy. From time to time, we may develop or offer new or additional services. These are also subject to this policy unless otherwise stated at the time of launch.

2-Types of Information We Collect

We collect information about our users, which may be identifiable, pseudonymous, or anonymous (including aggregated and de-identified data), as described below.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

a-Information You Provide Us

We collect your Personal Data when you register to use the Service, provide information when using the Service, update your account information, purchasing additional Service, submit information to verify your identity, contact Mintgrams customer support, contact us with questions or feedback, or otherwise communicate with us. This Personal Data may vary depending on what you choose(s) to share with us and the Service you use, and may include identification information, professional or employment-related information, financial information, commercial information, and online activity information.

b-Information Third Parties Provide Us

We may collect and receive information about you, including Personal Data, from third parties, such as: our Partners, and our own service providers, including for identity verification, fraud protection, and providing, updating, maintaining, and protecting the Service.


c-Other Information

We may also collect, generate, and/or receive Other Information from the Service as follows:

  • Services Metadata. When you interact with the Service, metadata is generated that provides additional context about the way users utilize the Service.
  • Log Data. As with most websites and technology services delivered over the Internet, our platform automatically collects information when our Service is accessed and record it in log files. Such log files may include the Internet Protocol (IP) address, the address of the web page visited before using the Service, browser type and settings, the date and time Service were used, information about browser configuration and plugins, language preferences and cookie data.
  • Device Information.We collect information about devices accessing the Service, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether we collect some or all of this Other Information often depends on the type of device used and its settings.
  • Location Information.We may receive information from you or any other third-parties that helps us approximate your location. We may, for example, use an IP address received from your browser or device to determine approximate location.
  • Cookie Information.We use cookies and similar technologies to operate and administer our Service, gather and analyze usage, and improve your experience. We may also allow third party service providers to use cookies or similar technologies to collect information about your browsing activities over time and across different websites following your use of the Service. Cookies can be stored on your computer for different periods of time. Some cookies expire after a certain amount of time, or upon logging out (session cookies), others survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third party placing it), and help recognize your computer when you open your browser and browse the internet again (persistent cookies). For more details on cookies please visit https://www.allaboutcookies.org.
  • Do Not Track.See further information below regarding how you may be able to withdraw your consent for the use of certain tracking technologies like cookies and pixel tags. You may also contact us here.

d-Additional Information Provided to us

We also may receive Other Information when submitted to our website or in other ways, such as if you apply for a job, request support, interact with our social media accounts or otherwise communicate with us.

In addition to the above purposes, we use your Personal Data for compliance with applicable laws and protection of our legitimate business interests and legal rights, including but not limited to, our right to use your Personal Data in connection with legal claims, compliance, and legal research purposes (including disclosure of such information in connection with legal proceedings or litigation).

Your Personal Data can be categorized as follows:

a-Contact/personal details

Information used to verify/register you as a person for the Service. This includes:

-First name;

-Last name;

-E-mail address;

-Date of birth;

-Company name

b-Communication details

We record Your IP address and unique device ID (MAC Address) and may assign other electronic identifiers to properly provide the Service or for security purposes. This includes (depending on the type of device used):

-Mobile carrier;

-Device ID;

-Mobile advertising ID;

-Operating system;

-Browser type;

-IP address;

-MAC address;

c-Support details

In the event that you submit a support request, We may need to collect the relevant support data to fulfil your support request. This support data may include contact or authentication information, personalization of chat sessions or other data we need to fulfill your support request. For some Service, we may record usage data to assist us with your request for support.

d-Payment details

In order to purchase any of the Service you will be asked to provide certain credit information, billing address information, and possibly additional specific information such that you may be properly charged for your purchases.

e-User details

We may record statistical information about your use of the Service for our business operations and to protect our legal interests, in particular to improve the user experience and identify performance problems or other failures in the Service. This includes:

-Geolocation information such as approximate location derived from IP address;

-Internet activity information such as login and logout activities;

-Pages you visit before, while, and after, using our Service;

-Pages you visit, content you view, and links you click, while on our website;

-Demographic information;

-Your particular preferences;

-Combined or aggregated information, consisting of (some) of your Personal Data in order to better serve you and to enhance and update our Service for you and other users’ use;

3-Use of Your Information

a-We process information about and/or related to you to run our business, provide the Service, personalize your experience on the Service, and improve the Service. Specifically, we use your information to:

– provide, operate and maintain the Service;

– improve and analyze the Service;

– analyze, improve, and personalize your use and experience on the Service, including by making recommendations to you;

– communicate with you;

– investigate, address, and prevent conduct that may violate our Terms of Use and/or that is otherwise harmful or unlawful;

– send you newsletters, promotional materials, and other notices related to our Service or third parties’ goods and services;

– comply with applicable laws, cooperate with investigations by law enforcement or other authorities of suspected violations of law, and/or to protect our and legal rights; and

– act in any other way which we have communicated to you and to which you have consented or we may describe when you provide your information.


b-We may create anonymized records from identifiable information. We use this data for the same purposes as outlined above, including to improve our Service. We reserve the right to use and/or disclose anonymized information for any purpose.

4-Disclosure of Your Information

We disclose your information and information about you as described below:

a-Third Party Service Providers. We may share your information and information about you with third party service providers to: provide technical infrastructure services; conduct quality assurance testing; analyze how our Service is used; prevent, detect, and respond to unauthorized activities or potential violations of our Terms of Use or policies; provide technical and customer support; and/or to provide other support to you, us, and/or to the Service.


b-Legal Rights. Regardless of any choices you make regarding your information (as described below), Mintgrams may disclose your information and information about you if it believes in good faith that such disclosure is necessary: (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas, warrants, or other legal process served on Mintgrams; (c) to protect or defend the rights or property of Mintgrams or users of the Service; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms of Use.


Other Disclosures. We may also disclose your information and information about you: to fulfil the purpose for which you provide it, including to provide you with our Service and new features; for any other purpose disclosed by us when you provide it; or with your consent.

5-Your Choices Regarding Information

You have choices regarding the use of information on our Service:

a-Email Communications. We may periodically send you newsletters and/or emails that directly promote the use of our Service or third parties’ goods and services. When you receive email communications from us, you may indicate a preference to stop receiving these communications from us by following the unsubscribe instructions provided in the email you receive or through the Notifications preferences in your Settings page. Despite these preferences, we may send you occasional transactional service-related informational communications.


b-Cookies. If you decide at any time that you no longer wish to accept cookies from our Service for any of the purposes described above, you can change your browser settings to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information to learn more. If you do not accept cookies, however, you may not be able to use all portions of the Service or all functionality of the Service.

6-Data Access and Control 

You can view, access, edit, or delete your information and information about you for certain aspects of the Service via your Settings page. Depending on applicable law where you reside, you may be able to assert certain rights related to your information and information about you. If such rights are not provided under law for your operating entity or jurisdiction, Mintgrams has full discretion in fulfilling your request.


a-If you are a user in the European Economic Area (“EEA”), United Kingdom (“UK”) or Switzerland, you have certain rights under applicable law. These include the right to (i) request access and obtain a copy of your personal information; (ii) request rectification or erasure of your personal information; (iii) object to or restrict the processing of your personal information; and (iv) request portability of your personal information. Additionally, if we have collected and processed your personal information with your consent, you have the right to withdraw your consent at any time.


b-If you wish to exercise your rights under an applicable data protection or privacy law, please contact us by using the “Contact Us” link here or at the address provided in Section 14 below, specify your request, and reference the applicable law. We may ask you to verify your identity, or ask for more information about your request. We will consider and act upon any above request in accordance with applicable law. We will not discriminate against you for exercising any of these rights.


c-If you believe that we have infringed your rights, we encourage you to first contact us by using the “Contact Us” link here so that we can try to resolve the issue or dispute informally.

7-Data Retention

We may continue to retain your information or information about you even after you request deletion of your data if such retention is reasonably necessary to comply with our legal obligations, to resolve disputes, prevent fraud and abuse, enforce our Terms or other agreements, and/or protect our legal rights and other interests.


We care about the security of your information and use physical, administrative, and technological safeguards to preserve the integrity and security of information collected through our Service. However, no security system is impenetrable, and we cannot guarantee the security of our systems, or those of our vendors. In the event that any information under our custody and control is compromised as a result of a breach of our security, we will take steps to investigate and remediate the situation and, in accordance with applicable laws and regulations, may notify those individuals whose information may have been compromised.


Minors who are 16 years old may use a parent or guardian’s account, but only with the supervision of the account holder. If a child under 16 submits identifiable information to us and we learn that the identifiable information is the information of a child under 16, we will attempt to delete the information as soon as possible. Or to obtain parent or guardian’s approval. If you believe that we might have any identifiable information from a child under 16, please contact us by using the “Contact Us” link here or at the address indicated in Section 14 below.

10-Users Outside of the United States 

If you are a non-U.S. user of the Service, by visiting the Service and providing us with information directly or indirectly, you understand and acknowledge that your information and information about you may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of your information or information about you may be less stringent than the laws in your country.

11-For users in EEA, UK and Switzerland

Legal Bases for Processing Personal Data 

When you access or use the Service, we collect, use, share, and otherwise process your personal data for the purposes described in this Privacy Policy. We rely on a number of legal bases to use your information in these ways.


a-We process your personal data with your consent, for example, to: communicate with you; send you marketing emails and/or notifications; and for any other purpose that we communicate to you and to which you have consented.


b-We process your personal data in order to fulfil our contract with you and to provide you with our Service, for example, to: provide, operate and maintain the Service; and investigate, address, and prevent conduct that may violate our Terms of Use.


c-We process your personal data pursuant to legitimate interests, for example, to: improve and analyze the Service; and personalize your experience on the Service.


d-We process your personal data in order to comply with legal obligations, in the public interest, or in your vital interests, for example, to: detect, prevent, and address activities that we consider could be fraudulent, violations of our Terms of Use or policies, and/or otherwise harmful or unlawful.


We will use appropriate safeguards for transferring your personal data out of the EEA, UK and Switzerland where required and only transfer such personal data under a legally valid transfer mechanism.

12-Changes to This Privacy Policy

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy at https://www.refabric.com/privacy-policy-2/. The date the Privacy Policy was last revised is identified at the beginning of this Privacy Policy. You are responsible for periodically visiting our Service and this Privacy Policy to check for any changes. Your continued use of the Service will be considered acknowledgement of the modified Privacy Policy.

13-Delaware Privacy Rights Disclosure

a-The categories of personal information we collect about users, as described above in Section 2, include: (1) identifiers, (2) commercial information, (3) internet or online identifiers, (4) geolocation data, and (5) information derived from other personal information about you.


b-The categories of sources from which the personal information is collected are described above in Section 2.


c-The business or commercial purpose for collecting personal information are described above in Sections 3 and 4.


d-The categories of personal information we share with third parties, as described above in Section 4, include: (1) identifiers, (2) commercial information, (3) internet or online identifiers, (4) geolocation data, and (5) information derived from other personal information about you.

14-Questions; Contacting Us; Reporting Violations 

If you have any questions or concerns or complaints about our Privacy Policy or our data collection or processing practices, or if you want to report any security violations to us, please contact us by using the “Contact Us” link here or at the following address: [email protected].